FirstEnergy will eliminate approximately 350 positions across its five-state operating territory as part of an ongoing effort to streamline operations, the company confirmed Tuesday.

The reduction, representing less than 3% of the company’s workforce, follows the implementation of a new operating model last year, led by a new leadership team, aimed at improving customer service and operational efficiency, according to FirstEnergy.

“We are eliminating certain roles while expanding others to ensure the company is structured to operate efficiently, deliver an exceptional customer experience, and meet challenges and opportunities now and in the future,” said Jennifer Young, Manager of Corporate Communications. She confirmed that the 3% reduction represents approximately 350 employees. Young did not provide a breakdown of how many of those jobs are in Ohio.

FirstEnergy emphasized that the cuts will have “minimal impact” on front-line and bargaining unit employees and that the company remains committed to providing safe and reliable power to its customers.  Young said the utility does not expect the organizational changes to affect its ability to maintain the electric system.

The announcement came after FirstEnergy reported its 2024 full-year financial results. The company reported earnings from continuing operations of $978 million on revenue of $13.5 billion.