Car dealerships feeling weight of cyber incident

Around 15,000 car dealerships across the U.S. that all use the same record keeping database are left scrambling after the CDK Global was hacked, resulting in the software provider shutting down most of its systems.
At least three local dealerships were hit by this outage.
The company issued this statement saying its aware of the cyber incident that happened Wednesday, and that they are working with other parties to assess the impact and update customers. However a timetable for getting back up and running has not been set.
“Late in the evening of June 19, we experienced an additional cyber incident and proactively shut down most of our systems. In partnership with third party experts, we are assessing the impact and providing regular updates to our customers. We remain vigilant in our efforts to reinstate our services and get our dealers back to business as usual as quickly as possible.”
Jim Shorkey Family Auto Group, which has location in Georgia, Pennsylvania and Ohio--the closest along Mahoning Avenue in Austintown, has had to adjust.
"It's essential for our dealership operation. It's what we run all of our car deals out of, all the repair orders for service, all the part orders so this software is an integral part of every operation throughout the course of a business day.", said Justin Bradley, the General Manager.
He says they've had to revert to some old ways to make it through the last two days.
"We were fortunate enough to have a typewriter on premises--so we are doing contracts and hand-doing paperwork and typing them out and not using computer systems.", he said, adding that once systems are back up and running they'll add that information to the database.
Although it's been a learning curve-- Bradley emphasized that they are still open and operating under normal hours.